Your crew is on a ladder.
Your next job just called.
Crew Front Desk answers every call and message, asks the right questions, gives a ballpark, and books the visit, as far as you want it to go. It works with the software you already have, so there's no new system to learn.
Gives a ballpark from your own price guide and books visits into slots you open. You choose how far it goes.
A made-up example with fictional people and prices. Not a real customer.
Three steps, no new system
We look at your real numbers
Call logs, open estimates, how fast you respond today. If the gap isn't big enough to be worth paying for, I'll tell you so.
We set up the catch
Inquiries are answered in a real back-and-forth: the right questions, a ballpark from your own price guide, and a visit booked into times you open. Everything lands in your existing system as a task for a named person.
We follow up and report
Open estimates get reminders. Each month you get a short report: inquiries, responses, estimates, and completed jobs.
Where the work quietly goes
Missed while you work
A call that hits voicemail at 10 a.m. can be booked with the next company within minutes.
Estimates that go quiet
A quote goes out, nobody follows up, the customer forgets. It's rarely a no. It's silence.
No idea what it's worth
You can't improve what you can't see. We connect inquiries to estimates to jobs you actually finished.
If customers call you, this is for you
Any local service business where a missed call or a quiet estimate costs you a job. Here are some we've written up in detail.
Your reputation rides on every call
Always upfront
Automated greetings say they're automated. Nobody is led to think they're talking to a person when they aren't.
A person can step in
Anyone on your team can bypass the automation instantly. Callers who ask for a human get one.
You set the limits
It only says what you've approved: ballpark ranges from your own price guide, and visits booked only into times you open. Everything else goes to a person.
Tested first
At least 25 realistic scenarios pass (noisy calls, wrong addresses, out-of-area, upset callers) before a real customer is affected.
Try your own numbers
Plug in honest guesses. If the math doesn't work, neither should we.
Estimated extra profit per month
$800
≈ 2.0 extra jobs a month
This is the most a service like this could be worth to you. Any fee should be a small fraction of it, and only if the numbers are real.
A modest upside. Your real call logs and open estimates would tell us far more than guesses.
Illustration only. These are your own guesses, not a prediction or a guarantee.
Priced to your numbers, not a rate card
Every business loses a different amount to missed calls and quiet estimates. So the price follows what this could be worth to you, and you see it in writing before you commit.
1. A conversation
Up to 30 minutes. We find out whether this makes sense for your business. If it doesn't, I'll say so.
2. A look at your numbers
With your permission, we review call logs, open estimates, and how quickly you respond today, so we're working from facts instead of hunches.
3. A written proposal
A clear scope, a one-time setup, and a simple monthly fee for ongoing management. Month-to-month, you own your accounts, and there's no obligation until you say yes.
Help me prove this works, locally
I'm looking to partner with a few local businesses to get this right. Founding partners get a meaningful discount on services, and my full attention while we build it together.
- Discounted services, because you're helping shape this
- Direct access to me, not a queue
- A say in how it's set up for your business
- A case study only if you want one, and only with your written OK
Practical reading, no pitch
Straight answers
Is my kind of business a fit?
If customers call or message you, and a missed one costs you a job, very likely. The list above is just a sample. It works best for owner-led businesses with roughly 3–20 people, a business phone number, and someone who can act on leads. It's not for emergency dispatch, healthcare, or legal work. If you're not sure, ask.
How much does it cost?
It depends on what the service could be worth to you, so I don't post a number. After a free conversation and a look at your real call and estimate numbers, you get a written proposal before you commit. If the numbers don't clearly justify it, I'll say so.
Can it give quotes and book jobs?
Yes, if you want it to. Some businesses start with capture only. Others let it have the full conversation, give a ballpark range from their own price guide, and book visits into slots they open. You decide where the line is, it always says it's automated, and the final price and the job itself are always confirmed by your people.
Does this replace my office staff?
No. It catches what slips through and hands it to a named person on your team. Your people still talk to customers, give prices, and book jobs.
Will callers know it's automated?
Yes. Automated greetings say so, and anyone who asks for a person gets one. I won't set up anything that pretends to be human.
What software do you work with?
Whatever you already use, where it can be connected. I start with features your current software already has, and only add something when it's clearly worth it.
What if my software already does this?
Then I'll tell you, and point you to it instead of selling you a monthly retainer. You can also pay for setup only and manage it yourself.
What happens when you're unavailable?
You're never stuck. Your team can bypass the automation at any moment, your software vendor has its own support, and I keep a backup contractor for defined tasks. I won't promise a staffed 24-hour help desk because I don't run one.
Who owns the accounts and data?
You do. Accounts are in your name, so if you ever leave, everything keeps working. Your customers' information isn't used to train shared models.
What do I pay besides your fees?
Your own software, phone, and messaging charges, paid directly to those vendors. We'll estimate those with you up front, based on what you already pay for, so there are no surprises.
Tell me what's slipping
I read every message myself and respond within 16 hours. You'll get an honest answer, even if that answer is "you don't need me."